Return & Refund Policy
Last Updated: June 2, 2026
At Clothsinc, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 7 days of delivery for eligible products.
To qualify for a return:
The item must be unused, unwashed, and unworn.
The item must be in its original packaging with all tags attached.
The product must be free from stains, odors, damage, or alterations.
Proof of purchase (order confirmation or invoice) is required.
Non-Returnable Items
The following items are not eligible for return:
Products purchased during clearance or final sale promotions.
Gift cards.
Customized or personalized products.
Products damaged due to misuse, improper handling, or normal wear and tear.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
Order Number
Photos of the product
Photos of the packaging
Upon verification, we will arrange a replacement or refund at no additional cost.
Return Process
To initiate a return:
- Email us at support@clothsinc.com.
- Include your order number and reason for return.
- Our support team will review your request and provide return instructions.
- Ship the item back to the address provided by our team.
Customers may be responsible for return shipping charges unless the return is due to our error or a defective product.
Refunds
Once we receive and inspect the returned item:
You will be notified about the approval or rejection of your refund.
Approved refunds will be processed to the original payment method.
Refund Processing Time
Credit/Debit Cards: 5–10 business days
UPI Payments: 3–7 business days
Net Banking: 5–10 business days
Wallet Payments: 3–7 business days
Processing times may vary depending on your bank or payment provider.
Exchange Policy
We offer exchanges for:
Size-related issues (subject to stock availability)
Defective products
Incorrect items received
Exchange requests must be submitted within 7 days of delivery.
If the requested size is unavailable, a refund or store credit may be offered.
Order Cancellation
Orders may be canceled before they are shipped.
Once an order has been dispatched, it cannot be canceled and will be subject to our return policy.
To request a cancellation, contact us immediately at support@clothsinc.com.
Refund Exceptions
Refunds may not be granted if:
The product is returned in a used or damaged condition.
Original tags or packaging are missing.
The return request is made after the eligible return period.
The product falls under non-returnable categories.
Contact Us
For return, exchange, or refund assistance, please contact:
Tread Name: clothesinc.shop
Name: Satyam Jagdamba Prasad
Email: clothesinc00@gmail.com
Address: S/O Jagdamba Parsad, Pure Vilambhi Mishra, Post Palpur, Manjh Gaon, Faizabad, Khandasa, Uttar Pradesh, 224153
Mobile : 7235960253